Free Shipping & Returns! Shop Now.

Save up to 50% OFF New Arrivals!

Spring Clearance Sale Shop Now!

    Help & FAQs

    Browse through an if you can't find what you're looking for, our dedicated customer support team is just a click away, ready to assist you.

    FAQs

    Ordering

    Can I cancel my order?

    We completely get it, we change our minds too! While we wish could, once an order is placed, after 24 hrs we are unable to alter or cancel it at this time.

    We ship items within 24 hrs. We hope to have a longer cancellation window one day in the future.

    Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

    What if I want to speak to someone?

    We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 24-48 hours. However, please note that inquiries sent on Fridays will receive a reply closer to the following Monday, but possibly sooner.

    Contact Information: AMOROUSDRESS SUPPORT TEAM

    Email: Support@amorousdress.com

    Phone Number: (818) 396-6342

    *Kindly note you may call or text us any questions or concerns. If referred voicemail kindly leave a brief message and a callback number. Thank you in advance!

    Feel free to message us on any social media platform @amorousdress with any questions or concerns.

    Available for chat on Instagram, Facebook, Twitter, Tiktok, Youtube, Poshmark and Pinterest.

    Shipping

    What countries do you ship to?

    We currently ship to the following areas:

    US and Canada: 5 - 16 days

    Australia and New Zealand: 7 - 19 days*

    Europe*: 9 - 17 days*

    Latin America: 10 - 25 days*

    Africa**: 10 - 25 days*

    Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe. Some distant areas can take a bit longer, but we’ll get it to you!

    How long will it take to receive my order?

    Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

    If unable to calculate estimated shipping times please refer to our Standard Shipping Times:

    US and Canada: 5 - 16 days*

    Australia and New Zealand: 7 - 19 days*

    Europe**: 9 - 17 days*

    Latin America: 10 - 25 days*

    Africa**: 10 - 25 days*

    Other countries: 14 - 30 days

    Busy Season: 20-40 Days

    For any help or questions you may have kindly contact us for more information.

    We place special consideration on important dates such as photoshoots, special events, parties, vacation. plans, trips and so much more. If you urgently need the package by a certain date kindly reach out to us or leave a note with your order. We will prioritize accordingly to make sure everyone has an amorous time everywhere they go!

    Returns and Refunds

    How do I return a product?

    Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

    Kindly note:

    If the item you are trying to return or refund has already been opened and or used you may not qualify for a full refund however you may qualify for our recycle program. We offer cashback incentives such as cash or store credit- contact us for more info.

    How long will it take to receive my refund?

    Refunds are processed the same business day from when we receive the item(s).For more help and information kindly visit the contact us page.

    Rewards Program

    How does it work?

    How It Works

    To get started you simply

    1) SIGN UP - Create an account. You instantly get your first 100 points (redeemable anytime)

    2) EARN POINTS - Earn points every time you shop. For example example you get 1 point for every dollar($) you spend with us (roughly about 5% cashback per purchase). Multiple ways to earn such as following us on social media, sharing tweets, visiting our store, birthdays, anniversary and many more ways.

    3) REDEEM POINTS - Redeem points for exclusive discounts, money and sweet rewards.

    Create an account with us or log in to existing account to explore our program in depth.

    How to earn by referring?

    Refer a Friend

    GIVE $20, GET $20

    Give your friends $20 off their first order of $50 or more and get $20 (in points) for each successful referral

    Soon we will add cash, gift cards or store credit for referrals.

    Collaborations and Marketing

    Why should I join?

    Ignite your creative spirit and immerse yourself in a world of possibilities as you join our exclusive creator community. Prepare to be dazzled by the luxuries that await you! Experience the thrill of earning commissions while showcasing free products that will elevate your personal brand.

    Gain coveted early access to our exclusive launches, ensuring you stay ahead of the curve. Become an integral part of our vibrant brand, collaborating with like-minded individuals to take your creativity to soaring heights!

    Can I earn money?

    Our partnership opportunities are boundless, encompassing the realms of affiliate marketing, gifting, discount codes, captivating campaigns, commissions per sale, pay per post rates, paid campaigns, content creation, and even usage rights.

    Embrace these additional avenues that await you, opening doors to further enhance your success and influence. Together, let's forge an extraordinary path where luxury meets creativity, and create a masterpiece that sets your artistic expression apart from the rest.

    Recycle Program

    What is it and how does it work?

    We believe in the power of fashion to make a positive impact on the planet. That's why we're excited to introduce our Fashion Recycling Program, a groundbreaking initiative designed to give your wardrobe a sustainable makeover.

    Here's how it works: simply ship/bring in your gently worn clothing, shoes, and accessories to any of our participating stores or utilize our convenient mail-in option. Our dedicated team will carefully sort and evaluate each item, ensuring that every piece finds a new purpose.

    What sets our Fashion Recycling Program apart is our commitment to sustainability and circularity. Items in good condition will be made available for purchase in our curated sustainable fashion collection, offering unique and eco-friendly options for our customers. Additionally, we partner with local charities and organizations to donate items that are suitable for their needs, supporting community initiatives and minimizing waste.

    For items that can no longer be worn, we've established strategic partnerships with textile recycling facilities to ensure responsible disposal and recycling. Through innovative processes, these materials are transformed into new fabrics, reducing the demand for virgin resources and minimizing environmental impact.

    Visit our recycle page for more information or contact us anytime.

    Can I earn money for recycling?

    As a token of our appreciation, every participant in our Fashion Recycling Program will receive an exclusive discount voucher to use towards their next fashion purchase, encouraging an ongoing cycle of conscious consumption.

    Money Back: Receive a percentage of the original purchase price (items from our store only, must provide proof of purchase) as store credit or a refund, giving you a tangible reward for your sustainability efforts.

    Join us in revolutionizing the fashion industry. Together, we can create a more sustainable future, one garment at a time. Let's be the change we wish to see in the world and make fashion an ally in the fight against waste and pollution. Together, let's embrace the beauty of fashion with a conscience.

    Still looking for answers?

    If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.