SHIPPING & ORDER POLICY

ORDER PROCESSING & SHIPPING

Processing Time

Orders are processed within 1-4 business days (excluding weekends and holidays).
Processing includes checking, packing, and sending orders to the postal service.
Once your order has been shipped, a tracking number will be sent to your email.
Orders placed after 11:45 AM CST on Friday or during the weekend will be processed the following business week.

Shipping Times

We offer FREE trackable international shipping on orders over $100.

Region	Estimated Delivery Time
US & Canada	5 - 16 days*
Australia & New Zealand	7 - 19 days*
Europe (select countries)	9 - 17 days*
Latin America	10 - 25 days*
Africa (select countries)	10 - 25 days*
Other countries	14 - 30 days*
Busy Season	20 - 40 days*

Delivery dates are estimated from the date the order is shipped and are subject to factors such as transit time and customs processing.
Some remote areas may experience longer shipping times.

Shipping Restrictions

We currently do not ship to countries on the OFAC sanctions list, including:
Balkans, Belarus, Burma, Côte d'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.

Important Notes:

Delays may occur due to incorrect shipping details, weather conditions, customs clearance, or other unforeseen circumstances.
Import duties, taxes, and additional charges are not included in the item price or shipping fee. These costs are the buyer's responsibility.

ORDER CONFIRMATION

Once payment is processed, you will receive an order confirmation email with your order details.
After confirmation, your order will begin processing immediately.

PAYMENT POLICY

All charges are in USD ($) at the time of purchase.
If paying in another currency, your bank will handle the currency conversion.

SEPARATE SHIPMENTS

If your order contains multiple items, they may be shipped separately due to warehouse locations and product availability.
You will receive separate tracking numbers for each shipment.

ORDER CANCELLATION & MODIFICATIONS

We accept order cancellations or changes within 12 hours of purchase, including:
✔ Quantity updates
✔ Color or size changes
✔ Shipping address updates

To request changes, contact us at:
📧 support@amorousdress.com (Available 24/7)

After 12 Hours:

Orders cannot be modified as they will have entered processing.
We may attempt to cancel your order after 12 hours, but we cannot guarantee success.
If cancellation is possible after the 12-hour window, a 15% cancellation fee will apply to cover production costs.